The future of the office has become an open question after the coronavirus lockdown forced billions of people to work from home. Will office workers return to their cubicles with refrigerators when the pandemic ends? Or will employees want to hold on to their newfound freedom and flexibility, while noting the lower costs of no-show?
At least some companies have already answered this question: Twitter, for example, says that most of its employees can continue to work from home forever, making the office simply a place to meet with clients. Three academics weigh the future of the office. Beth Humberd and Scott Latham of University of Massachusetts, Lowell, say jobs that are inherently relational are more likely to last. Global Futures Scientist Deborah Salon discusses a survey that finds office workers want more flexibility where they work.